ServiceEmail Account via Exchange
Email account via Exchange with Groupware (as an alternative to a standard account)
Employees of Heidelberg University can obtain an Exchange-based email account as an alternative to the standard email account. Using an Exchange account can be beneficial for users who would like to take advantage of the full functionality of Microsoft Outlook. Exchange also offers a web interface based on Outlook, which can be accessed on the go from any web browser anywhere in the world.
Target group
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University employees
Use
The exchange server is a service for Heidelberg University employees.
- Send and receive emails
- Save and share appointment in your calendar
- Create your own address book
- Access to collective address books
- Create and share to-do lists
- Set up out-of-office messages
- Set up an email signature
- Access to your emails and all other functionalities from anywhere via the web interface
- Synchronize with a tablet, smartphone or other PC (see How-tos).
Access and requirements
Heidelberg University employees can receive an additional email account on the Exchange server upon request. The IT representative of your institute can request for an Exchange account to be set up for you under your Uni ID or project number.
This process will not change your email address. You only need to configure the forwarding from your standard email address <uniid>@uni-heidelberg.de or <projectnumber>@uni.heidelberg.de to your Exchange mailbox via the SOGo web interface. To set up forwarding, please log in to your SOGo account and select Preferences/Forward.
Access via browser
You can use your account in your browser with Outlook Web Access (OWA), which is a web-based alternative to Microsoft Outlook. You can access Outlook Web Access online by entering the address https://exchange.uni-heidelberg.de/owa. Please log in with domain\ID (e.g. ad\xy9) and your password.
Using an Exchange account on your smartphone
Setting up your Exchange account in the standard operating systems Android or iOS is quite straightforward.
- Using the account in Android: To setup your account in Android, please refer to the How-to "Set up an Exchange account in Android".
- Using the account on iOS: To setup your account in iOS, please refer to the How-to "Set up an Exchange account in iOS".
If you need help setting up your account in a different mobile operating system, please contact the IT-Service.
Technical information
Your e-mail account is located on the Exchange server.
This service provide with groupware/group software that allows you to use collective address books as well as share appointments and to-do lists. Your IT representative can request Exchange mailing lists on your behalf using the linked form (on the right).
Frequently Asked Questions
Table
How do I access my Exchange account via browser? | You can use your account in your browser with Outlook Web Access (OWA), which is a web-based alternative to Microsoft Outlook. You can open Outlook Web Access logging in with you domain\ID (like ad\xy9) and your password to the address: https://exchange.uni-heidelberg.de/owa |
What is the allotted storage quota for my account? | The basic storage quota per account is 10 GB. You can request an increase to 20 GB via your IT representative or the IT service. |
Is my mailbox backed up regularly? Can I restore deleted emails? | Your mailbox is backed up daily. This backup can be accessed for up to 7 days. Weekly and monthly backups allow the contents of a mailbox to be restored on a weekly or monthly basis, for up to six months. Exchange also offers the possibility to recover messages for up to 6 weeks after their deletion. To do this, in Outlook, select "Folder", then click "Recover deleted items". In Outlook Web Access, right-click on "Deleted items", then click "Recover deleted items". |
How can I use the Exchange account with Microsoft Outlook or another mail client? | Exchange supports most common standards for accessing email, calendars, contacts, or tasks supported by most modern mail clients. These include Mapi, ActiveSync, EWS, IMAP(S), HTTPS. Use with Microsoft Outlook Use with Mozilla Thunderbird Use with Apple Mail Use with another mail client |
How can I use a Exchange account with my smartphone? | Setting up your Exchange account in the standard operating systems Android or iOS is quite straightforward. Using the account in Android Using the account on iOS If you need help setting up your account in a different mobile operating system, please contact the IT-Service. |
How can I setup a generic email account? | Your IT representative can send us a request to create a generic email account (an account used by multiple staff members). Please note that a generic email address needs to be tied to a project ID. Each project ID can in turn only be connected to a single account. |