OverviewArchived service announcements

News

27.8.2024	Maintenance heiCO on Monday 02.09.2024 from 07:00 - 08:00 hrs
25.7.2024	Maintenance heiCO on Monday 29.07.2024 from 18:00 - 18:30 hrs
25.7.2024	Maintenance heiCO on 25.07.2024 from 18:30 - 18:45 hrs
18.7.2024	Poster printing: URZ poster service not available
3.7.2024	heiBOX update on 18 July 2024 between 16:00 and 18:00
1.7.2024	From July 03, 2024: Moodle via VPN: Expansion of the support services
17.6.2024	Moodle Maintenance on 26th June 2024
27.5.2024	Urgent maintenance work on Heidelberg University's external connection 54-x - on 28 May 2024 from 09:00 - 12:00
13.5.2024	Unscheduled Moodle & heiCAST maintenance on Wed., May 29, 2024, 12-14 h
29.4.2024	Maintenance work on the network: Service interruptions on Tue., 30.4. 2024 from 18-21 h
19.4.2024	Network disruptions at Heidelberg University
21.4.2024	Network disruptions at the university: Update
3.4.2024	Ricoh myPrint currently unavailable
21.3.2024	Sporadic malfunction of external telephone lines (06221/54-x)
20.3.2024	Office 2021 not available for local installation via MECM / SCCM
18.3.2024	Project numbers/function accounts: Extension to 7 digits
8.2.2024	Fixed: Disruption to external telephone connections (06221/54-x)
13.2.2024	heiBOX update on 26 February 2024 between 6:00 and 10:00 am
5.2.2024	Unscheduled maintenance Moodle & heiCAST 14. February 2024
1.2.2024	E-Mail: Activation of DKIM and DMARC
15.1.2024	Currently no login to LSF possible
12.1.2024	Certificate changeover on RADIUS for eduroam
11.1.2024	Renewal of the VPN server environment
11.1.2024	Change of certificates on the VPN servers
10.10.2023	Switch-off of TLS 1.1 at the university mail relays on 10 October 2023
13.10.2023	Change to Adobe ETLA accounts planned for 17.10.2023 between 21:00 and 05:15 CET by Adobe incl. possible software unavailability
8.11.2023	Microsoft Office 2021 available on the university terminal servers
14.11.2023	Moodle maintenance on Wednesday, 29 November 2023 from 12 to 2 pm
17.11.2023	Renewal of the “cr-ma” router on 5.12. from 10 a.m. to 2 p.m.
15.11.2023	Maintenance work on Moodle and Moodle exam from December 21st, 2023
2.11.2023	Maintenance on heiCO from 06.11.2023 17.00h untill 08.11.2023 08:00h
17.10.2023	Information on the use of Adobe software
12.10.2023	IBM SPSS Statistics - New Ordering Process for Software Licenses
4.10.2023	Warning against another phishing attack
2.10.2023	SPSS licences: Problems with Mac installations
28.9.2023	Shutdown of the software store asknet as of 09/26/2023
26.9.2023	Listserv: No new lists possible
20.9.2023	Maintenance TC-system Akademiestraße, 29.09.2023 from 14:00 to approx. 20:00
19.9.2023	Warning of another phishing attack
14.9.2023	Moodle Automatic Course Deletion Winter Semester 2020/21
13.9.2023	Expiry of the Adobe VIP framework agreement on 12.09.2023 - please back up your Adobe Cloud data promptly
30.8.2023	New provider S/MIME certificates: no application possible at present
28.8.2023	Mobile printing: MyPrint will replace EveryonePrint
18.8.2023	Maintenance work on listserv, 09.09.2023 from 9:00 a.m. to approx. 6:00 p.m.
15.8.2023	Central Ricoh printers - short-term maintenance work on 16.08.2023 from 07:00 hrs to 09:00 hrs
4.8.2023	Maintenance Moodle and heiCAST from 4.9.2023 8 AM to 6.9.2023 8 PM
1.8.2023	Short service interruptions to HIS-LSF, ZULGX and POSGX on 03.08.2023 around 2 PM
31.7.2023	Maintenance on heiCO on 08.08.2023 from 07.00 - 09.00 h
27.7.2023	Warning regarding a new phishing campaign
12.7.2023	heiCO on 17.7.2023 from 17:00 hours on not available
11.7.2023	Maintenance work on heiCO on 11.07.2023 from 18.00 - 19.00 h
11.1.2023	New provider for server certificates
15.3.2023	Moodle and Moodle Exam maintenance on 29 March 2023 from 12 - 2 p.m.
22.6.2023	Unscheduled Moodle maintenance on Friday, 23 June 2023 from 12 to 1 p.m.
14.6.2023	heiCO Adademic performance data migration on 15.06.2023
2.6.2023	IT Service closed in the afternoon on 06.06.2023
3.5.2023	SDS@hd and bwForCluster Helix currently unavailable
10.5.2023	MATLAB for employees: Problems with reactivation of licences
4.5.2023	Moodle Automatic Course Deletion Summer Semester 2020
14.4.2023	Moodle maintenance on April 26, 2023 from 12:00 to 14:00
6.4.2023	bwForCluster Helix Maintenance from 19.04. to 21.04.2023
3.4.2023	Change in the mail administration of the default e-mail account
30.3.2023	Ricoh print center and self-service devices in URZ closed to the public on 14 April 2023
29.3.2023	bwUniCluster and bwForCluster permissions - server migration on 31.03.2023
22.3.2023	AFS network file system - shutdown on 01.06.2023
28.3.2023	Administrative printer: Scan function currently not usable
16.3.2023	OTRS Ticket System limited to within the university network as of Thursday, 16.03.2023
15.3.2023	Moodle maintenance on 22 February 2023 from 12 to 2 p.m.
15.3.2023	Fixed - Issues with mail via Exchange
15.3.2023	Moodle and Moodle Exam maintenance on 29 March 2023 from 12 to 2 p.m.
10.3.2023	InstWWW to be shut down on 01.10.2023
8.3.2023	Restriction of terminal server access for employees and students to the university network as of Wednesday, 01.03.2023
8.3.2023	Disruption in the mail administration of the standard e-mail account (Cyrus) for IT representatives
8.3.2023	New Server Certificate Provider
3.2.2023	heiCONF (Audimax) Maintenance on 03.02.2023 from 21:00 to 0:00 o'clock
3.1.2023	SDS@hd and bwForCluster Helix systems available again
16.11.2022	Moodle and Moodle-Exam Maintenance on 30 November 2022, 12:00-14:00
2.11.2022	Ricoh print center and self-service devices in the URZ closed to the public on 10.11.2022
2.11.2022	Security Vulnerability in OpenSSL: Install Updates Now
25.10.2022	Disruptions to Telephone Exchange Lines
18.10.2022	Moodle and Moodle-Exam Maintenance on 26 October 2022, 12:00-14:00
15.9.2022	Moodle Maintenance on 28 September 2022, 12:00-14:00
3.8.2022	LimeSurvey: Survey admins currently cannot login - workaround available
25.7.2022	Regular nightly deletion of the subscriber data from the terminal servers as of 15.08.2022
11.7.2022	Maintenance work on network drive heivol-m.ad.uni-heidelberg.de on 22.07.2022 from 19:00
30.6.2022	Maintenance of Bergheim Campus telecommunication system on 09.08.2022 from 18:00-24:00
27.6.2022	IT Service closed on 05 July 2022 due to an in-house meeting
23.6.2022	As of 01.11.2022 Instmail will no longer be accessible to users
21.6.2022	URZ Print Center and Self-service MFP closures on 12.07, 14.07, 19.07, 21.07, 26.07, 28.07.2022
20.6.2022	SharePoint Maintenance Tues. 21.06.2022, 13:00-15:00: Service unavailable during this time
15.6.2022	Deactivation of Elearning2 on 30 June 2022
15.6.2022	Moodle Maintenance on 29 June 2022, 12:00-14:00
3.6.2022	Follina vulnerability in Microsoft Office - recommendations and workaround
13.5.2022	Actively exploited vulnerabilities in various Windows versions - Install updates now
11.5.2022	Moodle and Moodle-Exam maintenance on 25 May 2022, 12:00-14:00
14.4.2022	Ricoh Print Center closed on 22 April 2022, still reachable by mail
14.4.2022	Maintenance Work on Moodle on 27.4.2022 from 12:00 to 14:00
6.4.2022	No Security Issue with University Email Accounts - University-wide spam email sent via mail distribution service Listserv on Tue, 5 April 2022
24.3.2022	Renewal of Router “cr-nf325” (Neuenheimer Feld 325) on Tues. 12.04.,12:00-13:30 - Brief outages possible
23.3.2022	heiCONF (Audimax) maintenance work on 25.3.2022 21:00 to 0:00
22.3.2022	Maintenance Work on Moodle on 30.3.2022 from 12:00 to 14:00
11.3.2022	Maintenance work on various software license servers, Tuesday, 15 March 2022, 7:30
7.3.2022	Ricoh Printcenter closed on 18., 23., 25., 30. March and 01. April, orders can be submitted by e-mail
2.3.2022	Renewal of Router cr-unipla (Area Universitätsplatz) on 17.03.2022, 12:00-13:30 - Brief outages possible
24.2.2022	Backup and Archive Infrastructure Updates from 01.03.22 to 02.03.22
10.2.2022	Contact data collection discontinued: Check-in no longer used for this purpose
10.2.2022	Maintenance on Moodle and Moodle-Exam on 23.02.2022, 12:00-14:00
3.2.2022	Security vulnerability CVE-2022-21882 in Windows Systems: Install updates now
1.2.2022	Ricoh Printcenter closed on 17.02.2022
27.1.2022	Renewal of Router “cr-lsw” (State Observatory) on 10.02.2022, 12:00-13:00
18.1.2022	Active Directory: Technical difficulties, login issues possible
17.1.2022	Maintenance on Moodle and Moodle-Exam on 26 January 2022, 12:00-14:00
9.12.2021	Ricoh print center closed on 17 December, 21 December, 23 December, orders from institutes can be submitted on some days
19.11.2021	Restart of the primary VPN server “vpn-ac.urz.uni-heidelberg.de” on 22 November 2021 between 20:00-21:00
17.11.2021	EveryonePrint web portal: Login not working
16.11.2021	Ricoh print centre only available by email on 23 November 2021
16.11.2021	Moodle and Moodle-Exam maintenance on 24 November 2021, 12:00-14:00
5.11.2021	Setting up new administrative printers on Windows end devices currently not possible in some cases
5.11.2021	Login at campus printers sometimes not possible for new students
4.11.2021	Spam wave: Possible problems when sending emails to certain external addresses
22.10.2021	Maintenance for services Server backup and Archive on 26 and 27 October 2021
21.10.2021	heiCAST/Moodle: Some functions limited on 21 October 2021
13.10.2021	Ricoh Print centre closed on 9 November and 11 November 2021
6.10.2021	Router replacement “cr-nf368” (INF368) on Tue 19.10., 12-13
6.10.2021	Router replacement “cr-psi” (Psychology) on Thu 14.10., 12-13
5.10.2021	Maintenance work on the central mail system on Sat 09.10.2021
16.9.2021	Poster printing service: Orders can now be submitted again
16.9.2021	heiBOX certificate change: Login problems may occur on 17 September 2021 around noon
7.9.2021	Jira and Confluence currently not available
10.8.2021	IT Service Point at the University Library closed from 13 September till 01 October
9.8.2021	Ricoh Printcenter closed on 13 August 2021
26.7.2021	Ricoh print center closed on 27 July 2021, 29 July 2021, 03 August 2021, 05 August 2021
14.7.2021	Phone system maintenance for INF 229: 16 July 2021, 16:00 - 17 July 2021, 23:00

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